FAQs
Here are some Frequently Asked Questions.To provide you with the best customer experience, your feedback is greatly encouraged.
If you have any questions, queries or concern, please send us an email at thadkart@gmail.com
Is shipping really FREE?
Yes, shipping is free all over India for selected products only.
How to cancel my order?
In the event you wish to cancel your order, please contact us via email or whatsapp and provide us your order number(
NOTE: Contact us within 12 hours if you wish to cancel your order.
Where do you ship from?
We ship from our partnered manufacturing factory or warehouse located in India, So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
Where is your company located?
We have an office in the beautiful city of The Malappuram Kerala, India.
Where can I place an order from?
You can place the order from any country, we ship Worldwide.
Which currency will I be charged in?
We process all orders in INR(₹). While the content of the cart is displayed in several currencies, you will checkout using INR(₹) at the most current exchange rate.
Is COD (Cash on Delivery) available?
Yes. COD is available all over the India.
What payment methods are accepted?
We accept all Major Credit Cards: Visa, Mastercard, Discover and also Debit Cards, UPI, Net Banking, etc. We also have cash on delivery payment method for maximum locations in India.
How long will it take to get my package?
It will usually take 3-7 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
Is Checkout on this site safe and secure?
You can be sure that all purchases here are safe and secure.
How long will it take to receive a tracking number?
It will take usually between 1-2 business days.
Who can I contact if I have a problem with my order?
All inquiries can be forwarded to thadkart@gmail.com
If I enter my email address will you sell my information?
We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
Will I receive a confirmation number when I place my order?
Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.
Do you provide refund or return in case I face any issue with the product?
Yes, we have our simple 3 days return and refund policy,
